Shipping Policy

Thank you for shopping with Elegant Designs. We are committed to delivering your orders safely, securely, and efficiently.

Please read our Shipping Policy carefully before placing your order.

1. Order Processing

Orders are processed only after successful payment confirmation.
Processing time may vary depending on product availability and customization requirements.
Customized jewellery orders may require additional production time.

2. Shipping Timeline

Estimated Delivery Timelines
Domestic Orders (India): 3–7 Business Days
Customized Orders: 7–15 Business Days
International Orders: Delivery time may vary depending on destination and customs clearance.

Please note that delivery timelines are estimates and may vary due to external factors beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping offers may apply on selected orders or during promotional campaigns.

4. Order Tracking

Once your order has been shipped, tracking details will be shared through:

SMS
Email
WhatsApp (if applicable)

5. Delivery Responsibility

Customers are responsible for providing accurate shipping and contact details.

Elegant Designs will not be responsible for delays, failed deliveries, or losses caused by incorrect address or contact information provided by the customer.

6. Damaged or Tampered Packages

If you receive a damaged or tampered package:

Do not accept the package if it appears visibly damaged
Record a proper unboxing video
Contact our support team within 24–48 hours of delivery

7. International Shipping

International customers may be responsible for:

Customs Duties
Import Taxes
Local Handling Charges

These charges are determined by the destination country and are not controlled by Elegant Designs.

8. Delivery Delays

Delivery delays may occur due to:

Courier service issues
Weather conditions
Festivals or public holidays
Customs clearance
Unforeseen circumstances beyond our control

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
Elegant Designs 📞 Phone: +91 6355939501